http://www.kidnapping.be/affairemaddie24j/index.html
The Truth of the lie.
The book by Gonçalo Amaral, former PJ inspector, is officially presented today in Lisbon. The book will relaunch the debate on the Maddie case, which is on the point of becoming the McCann case. The truth of the lie, is it the truth? the question is asked and the answer is it is difficult to say. Certainly, the book is the reflection of a certain truth. That seen through the eyes of a police inspector in charge of a complex and high media profile case. The book, in its turn, has been made the object of a certain staged marketing and international media coverage. If the publishers wanted to play it this way, they have done it well. That does not mean that the contents of the book are not fair. Amaral reveals the main reasons which always led him to distrust Gerry, Kate and their friends. He even indicates that the couple had to be treated, "with respect," and, "tweezers," like VIPs.
Defamation?
Is there defamation in the ideas held by Gonçalo in his book? The passage on, "the paedophile friend," caused much ink to flow. Forums all over the place crumbled under the comments. According to the Larousse encyclopaedia, defamation is, "the holding of unjustified views damaging to the reputation and to the honour of a person." The idea of, "unjustified," is important in terms of law. If what is written is analysed calmly, there are no defamatory ideas. Gonçalo Amaral is not accusing anyone! he is not saying that such a one is this or that! He simply speaks of a statement made in May 2007 by British people and recorded by the authorities of the same country and only attached to the file several months later, in January 2008!!! Amaral's concern is to stress that this statements which seems important to him for the investigation, only arrived after several months delay.
He is not lying. He is not inventing the contents and he is not responsible for it. Certainly, he put forward the contents of the statement. But where is the problem? The contents of that statement will be made public after the legal deadline! In addition, he does not label anyone! It is a certain Portuguese press and, above all, participants in forums of all kinds who have spread rumours which Amaral has not done! After all, what does this statement contain? Nothing in particular. A lady says she saw a man making obscene gestures, which with her background, shocked her. She stated that this man made these same gestures again later about Madeleine and she made the decision not to let him near the children at bath time. The man in question was the organiser of the trip to Praia da Luz, as he was for the Majorca one 2 years earlier, where the lady states that she saw him making doubtful gestures. Participants of forums are mistaking the question. The question is not whether there is defamation in Amaral's work, but rather to wonder about the usefulness of recording this kind of statement.
An important element of the investigation?
Gonçalo Amaral writes that this statement is a crucial element or in any case essential to the case, stressing that the fact that this witness statement arrived several months later had prejudiced the investigation. It is our professional opinion that this witness statement only gains importance provided that it is proved that the suspect was making reference to Madeleine AND in as far as the latter was already known to the law or to the police for paedophile tendencies. In that case, and only in that case, this witness statement is of paramount importance.
Pointing out where Madeleine's body is.
In his book, Amaral reveals that he, as well as several other inspectors, naively believed that Kate was willing to show them, without committing herself, the place where Madeleine's body was and that this place would be found in the Praia da Luz area. At a given moment, the book makes clear, Maddie's mother started to pass on to the investigators, information which she had received from people with psychic or paranormal powers about the place where Madeleine's body might be found. One month after Maddie's disappearance, she was accepting the idea of Madeleine's death while stating the opposite publicly.
The hearings do not tally.
The book also speaks about the famous hearings of the group of friends who have sown disorder since the start of the investigation. The statements made by the group about the night of the events, and during which they were having dinner together, do not tally. There are differences in the times, sequences and in the details. The authorities have even received two different lists, with different times, hand-written by the group, about the times when different members of the group went to check on the children. In one of the two documents an attempt to fill the spaces is noted. Kate raised the alarm at 22.00 and she guarantees that the window of the children's bedroom was open and that the blinds were raised. Jane guarantees that that around 21.20/21.25 she saw a man carrying a child in his arms. A few minutes later, another member of the group, Matthew, went to the apartments to check on the children, at 21.30. The windows were closed.
As a professional confronted by this kind of inconsistency, one conclusion seems obvious. Someone, or several people in the group, are lying or manipulating the others. From this obvious fact, other questions follow, notably: why? To what end? The most blatantly obvious way is to make people face their lies and contradictions and to place them in their context, rubbing their noses in their mistakes. And for that, one thing to be done, it is a reconstruction!
o go back to the book, another detail which left Gonçalo Amaral perplexed occurred the day after Maddie's disappearance. On that day, someone stated that they had seen a girl resembling Maddie at a service station and the station had video images. Kate, who had already been questioned by the PJ indicated that she was disturbed by the speed with which the police vehicle was traveling to the place and she had not shown the slightest spark of hope while they were traveling to recover her daughter.
Call logs deleted.
The day after Maddie's disappearance, the PJ asked the parents about looking at their mobile phones. They discovered that between April 27th and May 4th, Kate had not made any calls and that she had not received calls between May 2nd at 11.22 and the night of the events at 23.17. As for Gerry, no calls received or made in his log of calls. However, the inspectors know that Kate's mobile phone shows that she received a call made by her husband and which she received at 23.17 on May 3rd. But on Gerry's, there is nothing. The PJ concluded that the log of calls was deleted from his mobile. The question the PJ ask themselves is why?
A perfectly tidy bedroom.
The bedroom was perfectly tidy and it did not seem that Madeleine had slept in her bed. During the abduction, the kidnapper would have to have moved something due to the height up to the window, but there was no indication of this. In addition, it seems impossible that the window could have been opened from the outside. Even the shutters, which were raised, according to the parents, could only have been raised from the inside. There was no sign of tampering on the front door. Only the sofa was reported to have been moved from its original place when the parents arrived at the start of their holiday. There is still that Irish Family on holiday in Praia da Luz who guarantee having seen a man carrying a small girl at 21.55, in an area and in a direction totally opposite to Jane's witness statement. The statements of the three members of the Irish family are considered credible. They are certain that it was Madeleine and give a description of the clothes she was wearing but they did not identify the man who was carrying her. Later on, this family made contact with the authorities because after having seen Gerry with the twins, they realised that it was him they had seen that evening.
From a professional point of view, this witness statement is important. It establishes that Madeleine had not yet disappeared at 21.55 on the evening of May 3rd! On the other hand it does not mean that Gerry was involved somehow in the series of events. Do not draw hasty conclusions.
The dance of diplomacy.
On the same evening as Madeleine's disappearance, the director of the PJ who was dining with some friends in Lisbon, received a call on his private mobile phone from the British diplomatic service, asking him is he was aware that a little English girl had been reported missing!? He contacted the PJ who were not yet aware. She even contacted the GRN, who had just received the call. The day after the disappearance, the British consul went to the PJ Department of Criminal Investigation (DIC) in Portimao. Later, it was the turn of the ambassador in person to come on the scene. Gonçalo Amaral asked himself, quite rightly, if this involvement of the English diplomatic service was normal. Are they like this with all British couples? Amaral says that he had the certainty that the case was going to be treated as a political problem after Kate and Gerry had contacted the British Prime Minister, Gordon Brown. The results of the analyses carried out by the British laboratory are yet another mystery Amaral says. In the first instance, the analyses confirm a lead and in the documents that followed, totally ignore the details which were certified in the first document sent. Like for example, the 15 markers (out of 19 possible) which match Madeleine's DNA profile.
Gerry very relaxed.
Another episode left Amaral disconcerted. In a room where they were all gathered, they were waiting for contact with an informer who said he knew where Madeleine was hidden. He would tell in exchange for money. Gerry, in the same room as the inspectors and PJ negotiators, agents from Scotland Yard and agents from Leicestershire police, showed himself to be very relaxed. Tension in the room was high. The tension was mounting. On the other hand, Gerry's relaxation contrasted with the anxiety of the police and left all the investigators intrigued, including those of Scotland Yard. Gerry was calmly sipping a local apéritif and exchanging trivia about the internet and discussing rugby with someone from the English police.
http://www.kidnapping.be/affairemaddie24j/index.html
24/07/08
Thursday, 24 July 2008
Madeleine McCann: Portuguese police report available for download in English
The PJ's report to the Public Prosecutor is available for download as an English translation here:
http://www.fileqube.com/shared/NmJYE65338
Wednesday, 23 July 2008
SOS Madeleine McCann: English version of Amaral's book under negotiation.
http://sosmaddie.dhblogs.be/
23/07/08
Version anglaise du livre de l’inspecteur Amaral en négociation
"Guerra e Paz," the publishers for the book by the former head of the investigation into Madeleine MCann's disappearance, "is negotiating the publication of an English version." The information has been confirmed by a spokesperson for the company. Questioned about comments by the McCanns' spokesperson, Clarence Mitchell, stating that the couple may bring legal action for defamation against the author and the publisher, depending on the content of the book, the same source indicated that, "the company would make its position known publicly in the near future."
Le livre, “La vérité du mensonge” sera présenté officiellement demain après-midi, à Lisbonne, chez “El Corte Inglés”. Le quotidien Correio da Manhã, le principal journal portugais, avec un tirage moyen de 117.000 exemplaires vendus par jour, sera proposé demain à la vente accompagné du livre.
The book, "The Truth of the Lie," will be officially presented tomorrow afternoon, in Lisbon at, "El Corte Inglés." The daily Correio da Manha, the leading Portuguese newspaper, with an average circulation of 117,000 copies sold every day, will be offered for sale tomorrow with a copy of the book.
23/07/08
Version anglaise du livre de l’inspecteur Amaral en négociation
“Guerra e Paz”, l'éditeur du livre de l’ancien responsable de l’enquête a la disparition de Madeleine McCann, “négocie la publication d'une version anglaise.” L’information a été confirmée par un porte-parole de la société.
Interrogée à propos des commentaires du porte-parole des McCann, Clarence Mitchell, affirmant que le couple pourrait intenter un procès en justice pour diffamation contre l'auteur et l'éditeur, en fonction du contenu du livre, la même source a indiqué que “la société ferait connaitre sa position publiquement dans un futur proche.”
English version of inspector Amaral's book under negotiation."Guerra e Paz," the publishers for the book by the former head of the investigation into Madeleine MCann's disappearance, "is negotiating the publication of an English version." The information has been confirmed by a spokesperson for the company. Questioned about comments by the McCanns' spokesperson, Clarence Mitchell, stating that the couple may bring legal action for defamation against the author and the publisher, depending on the content of the book, the same source indicated that, "the company would make its position known publicly in the near future."
Le livre, “La vérité du mensonge” sera présenté officiellement demain après-midi, à Lisbonne, chez “El Corte Inglés”. Le quotidien Correio da Manhã, le principal journal portugais, avec un tirage moyen de 117.000 exemplaires vendus par jour, sera proposé demain à la vente accompagné du livre.
The book, "The Truth of the Lie," will be officially presented tomorrow afternoon, in Lisbon at, "El Corte Inglés." The daily Correio da Manha, the leading Portuguese newspaper, with an average circulation of 117,000 copies sold every day, will be offered for sale tomorrow with a copy of the book.
They took my 97 quid and all I got was this! (Part One) (Updated)
With the news today that 3,000 passport workers were going on strike, I thought I'd resurrect the two posts about my experience with their service! Just so that folks can see what kind of service they are possibly going to be offered should they decided to go by the expensive, "Fast Track," or, "Premium," route! Let me start at the very beginning!
A few months ago, my son and his partner travelled on Eurostar to Belgium. I just happened to mention that I would quite fancy trying out Eurostar and my son told me that he had a special offer on tickets and why didn't we all (son + partner + me) go to Paris sometime before the offer expired? Great idea. I love Paris!
So, that was how it all started and I shall tell you how I ended up paying £97 for the above receipt, which would shame a, "Pound shop," for its lack of professional quality, losing three days' wages and not getting to Paris! Oh, and being treated in a manner, which can only be described as, "shabby," by the London Identity and Passport Service.
Ok, so we have a plan! We are all going to Paris! My son booked the seats on Eurostar and gave me time and date. All I needed then was a passport. My old one, which I had not used since 1999, and which expired in April 2007, was somewhere around the house, but a search of the obvious and not-so-obvious places did not result in finding it. No matter: it would have been useful to have the old one in applying for a new one, but a new application would have to be made anyway. I hadn't seen that passport for a number of years and had no idea in what, "safe place," I might have put it!
So, I collect a passport application form from the Post Office and discover that I need a UK passport holder to countersign. No problem! I ask a friend who has known me for around 10 years, but unfortunately, he can't find his passport. Time is getting on and I have around three weeks to get my passport after several weeks of his not finding his passport and not finding his passport!
So, I ask someone who has known me for around 17 years, but who does not live in my town. I meet up with this person on a shared holiday. He signs the form, but has forgotten to bring his passport. He will phone me with the passport number. It is now just over two weeks before the planned date of departure for my Eurostar experience.
The friend phones with the passport number and the following day I go to the Post Office to make use of their, "Check and send," (or words to that effect!) service. I complete form LSO1, lost passport form, and the woman at the PO counter checks my application form. There are problems! My photograph is not full-face and the woman notes that the passport number has obviously not been written in by the person countersigning.
Right! It's now just under two weeks to the planned trip! I need to get another person, who has known me for more than 2 years, to countersign another form. I ask the licensee at my local shop. He, being a very kind person, helps in my time of need. I go back to the Post Office to have the form checked! Everything is OK apart from the fact that my signature is a fraction of a millimetre onto the brown border!
So, I go back to my friendly local shopkeeper and he signs another form for me. There is now 10 days to go until Eurostar leaves St Pancras at 11am on Friday 13th June. I phone the national passport service helpline. I am told that if I want my passport for the day before the trip, which is, of course necessary, given the time the train leaves, I will have to have an interview at a passport office before 12 noon on Thursday 5th June, that being the latest time for the guaranteed delivery of my passport by Thursday 12th June. An appointment is made for 11.45 on Thursday 5th June at the London office of the Passport and Identity Service.
I could do without all this because I work for an agency, which means I don't go to work, I don't get paid and this means a day off. However, my very kind son has booked a treat for his mother and I really don't want to let him down. My son really is a very kind person.
Anyway, I have my appointment, I am told to arrive at least 10 minutes early, and I find a Google map for the address and postcode given: 89 Eccleston Square, SW1V 1PN.
View Larger Map
I will refer to this map a little later.
I set off really early on the morning of Thursday June 5th, allowing time for late-running trains, crossing London on the tube, and finding Eccleston Square. I arrive at Victoria at just after 11.05, with what looks like a short walk from the station to Eccleston Square. (Please now refer to map. Eccleston Square is a, "U," shape with a blue marker on the right-hand arm of the, "U." )
11.10, I start at the nearest point on Eccleston Square, the left-hand arm of the, "U," and finding low numbers, assume that number 89 must be near the other end! However, at the other end of the, "U," is number 70-something! I turn right into Belgrave Road to see if the numbers continue, but they do only for one or two buildings. I turn left, back into Eccleston Square, thinking there must be some logic to this, somewhere! The blue marker on the right-hand arm of the, "U," denotes where I then spotted a police van! Great! They should know!
There are two uniformed officers in the van, and I approach the passenger side, which is nearest to the kerb. The officer in the passenger seat looks at me and does nothing! I signal for him to lower the window. He does. "Can you tell me where the passport office is, please?" The officer points in the direction towards the base of the, "U," in the opposite direction to Belgrave Road. "It's on the corner round there," he says.
So, off I go. It's now 11.20 and I reassure myself that I will, indeed, arrive 10 minutes early. I walk right round Eccleston Square, and I don't find number 89 or the passport office, and I walk up the left-hand side of the, "U," towards Belgrave Road, where I spot a workman outside one of the houses. "Can you tell me where the passport office is, please?" He points towards Belgrave Road and tells me to cross the road and it's on the corner. (Please refer once again to the map. The passport office is located by the blue marker on what is denoted as Belgrave Road.)
I arrive at the passport office at 11.25, with certain expectations of what constitutes an, "interview." Hah! That's as sensible as my thinking that 89 Eccleston Square would be in the road indicated by that name on the map!
Through the heavy glass doors I go, and come face-to-face with a group of security guards, who point me towards a glass booth on my left. I go over there and tell the person behind the glass that I have an appointment. I am told to see the security guards. I do and they show me the way to the metal detector, which I pass through, having placed my bag on a conveyor belt, and my bunch of keys in a plastic basket. I am then directed to another reception desk, a very high one that, at 5' 0", I can hardly see over. I give my reference number and I get a numbered ticket, just like the cheese counter at Sainsbury's! "Go to the second floor. Lift over there." says the person allocating the numbers. I do!
On the second floor there are rows of seats, with a few people sitting there. There are two large screens, one with a list of numbers, denoting who is waiting. This is more like Argos than Sainsbury's cheese counter! A bot voice is calling out numbers one after the other and telling the holders which cubicle to go to. My number comes up and I go to the cubicle as directed.
As I said, I had certain expectations of what constitutes an, "interview." The cubicle I arrived at was more like a public phone booth, with glass panels on either side, and a woman sitting behind a counter, in an elevated position. So, there I am, again, 5' 0" having to raise my arms to place my forms on the counter. I wait for some kind of introductory greeting from this person who is supposed to be interviewing me, something like, "Hello," maybe. She puts on an impatient face and says, "Got your form?"
"Got your form?" Well, I would expect a more courteous standard of communication at the cheese counter at Sainsbury's! I pass the form over. "Your old passport is lost?" This woman is looking more and more irritated! "I've completed an LSO1. Would you like it?" Curl of the mouth and, "Has it been checked?" "Yes," I say, "It was checked at the psot office." The woman extends a hand and I place the form in it.
While I stand there thinking, "What on earth have I come to?" the woman taps away on her keyboard and compares what is on my form to what she is reading on her monitor. I ask if she is managing to access my old passport details. After a few seconds, she says, "Yes." I ask is everything ok then? She says, "Yes."
"Have you got proof of ID and address?" Yes, I have brought my birth certificate, my marriage certificate, my driver's licence, and a bank statement. I ask which the woman would like to see and she asks for the bank statement. I locate the envelope and hold it out.
The woman looks at me as though I am passing something contaminated and says. "Take it out of the enveolpe." Now, I may be old-fashioned, but I would have expected something like, "Would you mind taking it out of the envelope, please?", even if you never know who might be trying to spread dreadful diseases like anthrax, even a 5' 0" grandma of one! And if I were a terrorist, cunningly disguised as 5' 0" grandma of one, would such a command, issued in a seemingly disgusted tone of voice, put me off spreading anthrax?
Anyway, bank statement gets taken out of the envelope and passed over. I ask if my birth certificate is needed. "No." Then, after a few key strokes, I am handed a flimsy piece of paper and told to pay at one of the cubicles opposite. The person at this other cubicle takes my £97 in cash, and hands me, in return, the receipt copied at the top of this post. I am told that my passport will arrive on Thursday 12th June, sometime between 8am and 6pm. I look at the flimsy receipt and it occurs to me that a receipt from a, "Pound shop," would have more detail and look more professional. This is what I get to show that I have travelled here and been through an, "interview," with the, "Got your form?" woman? Having arrived at 11.25, for an 11.45 interview, my 3"x5" piece of paper bears the time, 11.32.
I leave the passport office, feeling somewhat peeved at the lack of courtesy shown, but glad that it's over, and my passport will arrive the day before my trip.
So, gentle reader, if you have read thus far, I thank you and I will create a little break and carry on in part 2!
They took my 97 quid and all I got was this! (Part 2) Updated!
With the news today that 3,000 passport workers were going on strike, I thought I'd resurrect the two posts about my experience with their service! Just so that folks can see what kind of service they are possibly going to be offered should they decided to go by the expensive, "Fast Track," or, "Premium," route!
(Here it is, again! What I got for my 97 quid!) "Terrorist," granny in funny hat found with nail scissors in her toilet bag! OMG!!!
(That hat had a flower on it! Obviously suspect!)
So, we come to Wednesday June 11th. On that day, I decided that I'd better get my Euros and my travel insurance, since I had no idea when, between 8am and 6pm the following day, my passport would arrive. I return home with my holiday spending money and a travel insurance pack, at around 6pm. I check my messages on 1571 and I have a strange one, of which this is an accurate transcript! (Identifying details crossed out. Lots of, "ers," and, "ums," not included!)
"Hello Miss, eh, Mrs xxxxxx. This is London Identity and Passport Service. I have to give you a call regarding your forename. In your previous passport, the one that was lost, we managed to get the file and it has got your forename is xxxxxxx, your surname is (as?) xxxxxx. I am unable to add xxx....xx....xx, xxxx, Weed (sic!) because it is not in your previous passport and you have not stated in your application form on Section 8 that you wanted forenames to be added as a forename. You only wrote your old passport was lost at home somewhere. That was it. We have got to do according to the procedure for you..er..for us to implement the same name, xxxxxxx xxxxxx.
"Hello Miss, eh, Mrs xxxxxx. This is London Identity and Passport Service. I have to give you a call regarding your forename. In your previous passport, the one that was lost, we managed to get the file and it has got your forename is xxxxxxx, your surname is (as?) xxxxxx. I am unable to add xxx....xx....xx, xxxx, Weed (sic!) because it is not in your previous passport and you have not stated in your application form on Section 8 that you wanted forenames to be added as a forename. You only wrote your old passport was lost at home somewhere. That was it. We have got to do according to the procedure for you..er..for us to implement the same name, xxxxxxx xxxxxx.
If you are not happy, well you have to send me* a letter, otherwise you will not receive your passport in time. We have got to go according to the old passport, which is xxxxxxx xxxxxx.
OK. Bye bye now."
*Me? Who?
Telephone number recorded on caller ID as, "Number withheld."
Now, I had big trouble trying to understand the message this person had been trying to convey, in heavily accented English, but after listening to it quite a few times, I finally decided that from the underlined section I could extrapolate that if I was happy and I didn't send, "me," a letter, that I would get my passport on time.
OK, so now we have arrived at Thursday June 12th, the day that my £97 is supposed to guarantee delivery, by courier, of my passport! Another day off work, which I lose another day's pay for, but I really don't want to disappoint my very kind son, who has booked the trip as a treat, knowing how much I love Paris!
I am up early on the morning of Thursday June 12th, ready to receive my passport at any time from 8am onwards. Well, time grinds onwards; I have lunch and still no passport, but I'm not getting worried yet. I spend the afternoon at my PC, not concerned until around 4.30pm, I decide that I will just check to reassure myself that the passport is coming.
I phone the national number given on the Passport and Identity Service web site. I am told that my passport was printed on Wednesday, but it has not gone to the courier. This worries me somewhat, but the person on the helpline tells me to wait until 6pm, since passports are sent to the courier at regular intervals throughout the day.
At 6pm, no passport! I call the national helpline and I am told that they have no way of knowing where my passport is, only that it has not gone to the courier, and I cannot contact the London office as their phone line closes at 5pm. All I can do is call the London office after 9am on the Friday morning. This causes some upset and I ask the person how I can travel to London for a 10.30 check-in at St Pancras if I cannot even talk to anyone before 9am? I am told that this is all that can be suggested. I take up the offer to make a complaint and ask for the response in writing.
Now, if I had not found the, "Fast track," service, guaranteeing a 7 day service for £97, I would have reluctantly told my son that I was very sorry, but I did not have a passport, couldn't go, and wished him and his partner a happy trip. I would have been disappointed, but life is full of disappointments. However, having found the, "Fast track," service, I thought I was going to be able to travel with my son and make sure his kindness was appreciated!
So, I have to make a decision. I have already spent £97, lost two days' wages and spent some considerable time on this. I decide that the only hope of getting my passport is to travel to London on the Thursday evening and be at the passport office by 9am, where hopefully my passport will be waiting, since at 6pm it had not gone to the courier.
This is what I did. My son met me, I stayed overnight, and my son accompanied me to the passport office, arriving there before 9am, my son carrying my heavy bag. Ever hopeful! Get the passport, straight on to St Pancras! Yes, I was wearing my funny hat, with the flower on! Travelling on Eurostar for the first time was a best hat occasion!
Through the glass doors, past the security guards to the glassed reception, tell the person I want to find out where my passport is, get sent back to the security guards, directed to metal detector. I have to go to the second floor. My son suggests that I go ahead and he follows me, carrying my bag. I go to the next reception desk and get my, "cheese counter," ticket. As I turn back, I realise that there is some kind of altercation over at the metal detector. I hear my son say, "It's my mother's bag. She's just over there." I don't hear what the security person, who has a grip on my bag, is saying, but I then hear my son say, "Why are you talking to me like that?" He sounds very offended.
So, over I go, to try to find out what is happening. My son has a hand on my bag and the security person is holding the bag tightly. I ask what is the problem and I am told that there is a pair of scissors in the bag, showing up on the metal detector. Right! I am told that I must remove the scissors! I can't recall there being a pair of scissors in my bag, but Mr Security is not going to let go of my bag until I remove those scissors! Even my funny hat does not convince this man that I am really a harmless granny, not about to stab someone with the scissors I claim not to know about!
With Mr Security still determined not to let go of my bag, I rummage through my underwear, having decided that the only thing likely to contain scissors is my toilet bag and sure enough, there's a small pair of nail scissors at the bottom of it. I remove the scissors and place them in the polythene bag being held open by another security guard. I then have to wait while a receipt is written for my nail scissors.I rearrange my underwear....the items in the bag!
So, finally up to the second floor, where I wait for my number to come up, and I walk to the cubicle indicated by the bot voice. Once again, it's the cubicle that looks like a public pay phone. I describe the problem to the man behind the elevated desk and he goes off to see if he can find out where my passport is. He comes back twice to give me an update, each time telling me that he has not yet found any information. I go to let my son know what is happening. He is sitting out in the rows of seats, under the two large screens with the lists of numbers. I go back to my cubicle and wait. The man finally returns, after about 10 minutes, and tells me that the passport is on its way to my home address...around two and a half hours of travel from where I am in Victoria, and therefore ruling out my getting to St Pancras for a 10.30am check-in!
At this point what I feel is that I have let my son down. This is what upsets me. He has gone to some considerable trouble to organise a treat for me and I can't go because I have no passport. I feel like an idiot for all the assumptions I have made about interviews and guarantees! We have a cup of tea, my son and I, he goes on to St Pancras to meet up with his partner, and I make my way home, lugging my heavy bag and my handbag in which is my travel insurance document and my Euros. I still have those Euros. They are symbolic, not of my missed holiday, but of my shabby treatment by the Passport and Identity Service and I can't even bear to look at them.
At this point what I feel is that I have let my son down. This is what upsets me. He has gone to some considerable trouble to organise a treat for me and I can't go because I have no passport. I feel like an idiot for all the assumptions I have made about interviews and guarantees! We have a cup of tea, my son and I, he goes on to St Pancras to meet up with his partner, and I make my way home, lugging my heavy bag and my handbag in which is my travel insurance document and my Euros. I still have those Euros. They are symbolic, not of my missed holiday, but of my shabby treatment by the Passport and Identity Service and I can't even bear to look at them.
When I arrive home, I write a letter of complaint. Two weeks later, I receive an acknowledgement and the information that my complaint will be dealt with, within two weeks.
Yesterday, I received a letter. Here are a few details:
"Please be assured that we set high standards of Customer Service including the care of applications and supporting documents and the response to enquiries and complaints. All our staff are trained and encouraged to meet these standards and I am sorry that you did not share this experience. However, given the volume of passport applications dealt with on a daily basis, unfortunately some human error does occur."
Now, would that person call my interviewer's rudeness, "human error."?
"Our system shows that you submitted your application on 05th June, 2008, and your passport was printed on 11th June, and then delivered on the 13th which was, indeed, the day after the passport was due."
The gentleman signing the letter then goes on to say that he is very pleased to say that he is sending me, under separate cover, a refund of £25! After all that! A refund of 25 quid! TWENTY-FIVE QUID! That's more of an insult than no refund at all! Three days of lost wages; one for my travel to the so-called, "interview,"; one for sitting here like an idiot waiting for the delivery that didn't come; one for going to London trying to take possession of my passport. Add to that thoroughly discourteous service, for which the staff are said to be trained (!!!) and I am offered TWENTY-FIVE QUID! It's not even better than a slap in the face with a wet fish!
I suppose there is always my 3"x5" flimsy, would-shame-a-pound-shop receipt! My passport was waiting when I arrived home, about two hours after my train would have left St Pancras. It remains unopened. And I am offered twenty-five quid! Well, the man who dictated that letter may be pleased, but I am certainly not! I am not so upset about the missed holiday as I am about the losses incidental to a contracted service not being delivered. It was that guarantee which led to the application and the journeys to London. So, losses are incidental to that guarantee.
That was my, "Fast track," to Victoria and home! Zut alors! And the passport office is pleased to offer me a refund of £25!!!!
My son had a brilliant time on his first trip to Paris. I had been hoping to show him my favourite places, but hey! My twenty-five quid should be on its way soon. What more could I want?
This from a government office! Part of the Home office? I do get better service from the cheese counter at Sainsbury's! And I always end up with something more than a flimsy receipt to show for my hard-earned cash that I hand over. At least I get some good quality cheese to enjoy!
And Mr Sainsbury's staff always say, "..please," and, "..thank you," and, "Is there anything else I can help you with?"
Maybe Mr Sainsbury could do some training for the London Passport and Identity Service, starting with, "The customers are paying your wages. They are entitled to some courtesy for the money they pay for the service. Repeat after me. 'Can I have your form, please?'
If only the passport service was run like the cheese counter at Sainsbury's! If Mr Sainsbury's staff behaved like those at the passport office, I am sure that they would be on their way out the door in double-quick time! But then, Mr Sainsbury knows that Customer Service is a very important part of any business. The passport service calls me a, "customer," but I sure didn't end up feeling like one!
If only the passport service was run like the cheese counter at Sainsbury's! If Mr Sainsbury's staff behaved like those at the passport office, I am sure that they would be on their way out the door in double-quick time! But then, Mr Sainsbury knows that Customer Service is a very important part of any business. The passport service calls me a, "customer," but I sure didn't end up feeling like one!
SOS Madeleine McCann: Gonçalo Amaral accuses the McCanns of simulating an abduction.
“Les McCann ont simulé l’enlèvement” C’est l’accusation faite par l’ancien coordinateur du Département d’Investigation criminelle (DIC) de Portimão de la Police Judiciaire (PJ), Gonçalo Amaral dans son livre “Maddie la Vérité du Mensonge.”
Écarté de l’enquête à la disparition de Madeleine, Gonçalo Amaral croit que les parents ont simulé l’enlèvement et dissimulé son corps après un accident à l’intérieur de l’appartement.
À suivre...
"The McCanns simulated the abduction."
This is the accusation made by the former coordinator of the PJ's Portimao Department of Criminal Investigation (DIC), Gonçalo Amaral, in his book, "Maddie The Truth of the Lie."
Dismissed from the investigation into Madeleine's disappearance, Gonçalo Amaral believes that the parents simulated the abduction and concealed her body after an accident inside the apartment.
To be continued.
22/07/08
Tuesday, 22 July 2008
Enfants Kidnappés: does the archiving of the file mean the end of the investigation?
http://kidnapping.be/affairemaddie211/index.html
The end of the investigation. 22/07/08
The PJ have assured, this Tuesday, that they will continue to follow all leads concerning Maddie's disappearance. On Monday, the PGR announced the archiving of the file, the said, "Maddie case," and the lifting of the arguido status of the only three suspects in this case. The Public Minister decided to, "archive the investigation into Madeleine McCann's disappearance, in the absence of proof that the suspected people had committed the least crime," stated the press release from the PGR. In consequence, the MP decided to, "suspend," the status of the parents and of the Luso-British man, Robert Murat. The MP also made clear that the case could be re-opened, "if new evidence appeared," and he confirmed that anyone who had a legitimate interest (that means: legally or judicially valid) would have access to the documents of the investigation as soon as the legal deadline expired. Then what?
The Maddie case will sink into oblivion until, by chance, a detail appears miraculously in broad daylight? Until someone at work trips over the little girl's body? Until someone confesses? Of course not! It would seem that this is not the way followed by members of the PJ. The Department of Criminal Investigation (DIC) of Portimao is going to be briefly strengthened in order to cope with the possibility of new leads or new sensitive details to be analysed within the context of the Maddie case. For some time already, there has been a sense of excitement on the part of the PJ. New leads would seem to be checked in total secrecy. It is not to be ruled out that the PJ are holding something. Whatever it is, the case remains open. Indeed, little Madeleine's disappearance is not resolved. To my knowledge, neither the little girl nor her body has been found. And as long as we do not find Madeleine or her body, the case will remain open!
Police failure?
The fact that 14 months after the opening of the investigation, the PJ don't know what happened to Madeleine is, for many, considered as a failure. And it is true, it is a failure. The fact that the police have not cornered the person or people who committed a crime or an offence, is a failure. But the PJ can be criticised for nothing, absolutely nothing. They have not skimped on resources and since the investigation was placed in the hands of the PJ, it has been pursued in a very professional manner. The PJ have kept on course in the face of an excessively high profile media case. Dealing with extremely heavy and totally shameful political pressure within the context of the disappearance of a child. Faced with a perfectly oiled PR and marketing machine. Faced with unprecedented financial power. Against all odds, the PJ have kept their professionalism, their thoroughness and impartiality.
Proof, if anything, of the objectivity of the final report. It is easy to criticise after the facts! To say: "but they should have done this or that." Criticism often made by people who did not even know that such and such a procedure existed! Thus we strongly condemn the press of any kind and their cheap hacks for not having the slightest notion on the subject of police procedure when we read articles of the type: "The PJ have committed a very serious error! They should have immediately set up a security barrier. To prevent the crime scene being contaminated...." Of course, a security barrier would have been the best thing to do. It is also universal procedure!!!! In use by all the police forces of the world! The lowliest candidate, having taken his exam to become a police inspector knows it! But to begin with, it did not look like a crime! It looked like a child had wandered off, nothing more. It looked like a four year-old child left alone in a foreign country and who would be lost in the surrounding countryside trying to join her parents. At the outset, no one in law enforcement thought it was an abduction. And that is normal! It is the procedure. The criteria for a kidnapping were not met and according to the PJ have still not been!
Justified suspicion?
For several months people have been talking about a basic principle of our democracy, which is the idea of, "presumption of innocence." One of the last bastions of democracy is the police, whatever some may say. Without the police, we can only imagine the rate of thefts, rapes, murders, crimes and offences in all categories etc. One of the operating principles of a police force rests with the idea of , "justified suspicion." What is justified suspicion? It is a set of worrying details, placed end to end, which in any event, allows the consideration whether someone is guilty or implicated in something. The details in the possession of the PJ and contained in the file allow the investigators to have, "justified suspicion," with regard to the parents. It is through this kind of element of suspicion that the police can follow a lead then bring together all the factors and finally end up with one or several pieces of evidence. The line between justified suspicion and solid evidence is sometimes thin, especially for an individual. Thus, a picture worth more than a thousand words, I suggest the following parallel to you.
In summer, a night patrol hear the sound of glass during their rounds, a few metres away, just round the corner. In under five seconds, the police officers are at the scene of the offence, a dead-end road from which no one can flee without passing the police patrol officers. On the scene, the team find two individuals wearing gloves, backs turned towards a stationary vehicle with a window which has just been smashed. On the ground, next to the two individuals, there is a car radio with wires hanging out and on the other side of the two individuals, the kit for the perfect petty thief. There is no other exit and no one could flee without being seen by the patrol officers who were nearby. The police officers get out of their vehicle, arrest the two individuals who are given the status of, "suspect." The ticket will be drawn up as, "theft from a vehicle."
To you, to me, to the intervening police officers, it is clear that the individuals are the guilty parties. The magistrate, however releases them in the absence of evidence. In fact, they plead their innocence and claim that they went to the scene after having heard the noise of glass and that the objects near them do not belong to them and as no one saw them commit the offence, not even the police officers, there is no proof. There is justified suspicion in the eyes of the police, but there is no proof in the eyes of the magistrate. There is doubt. The suspects are no longer that and are released.
There is a small explanatory illustration of what is justified suspicion. In the Maddie case, the first justified suspicion appeared, in the eyes of the investigators, from the first evening, during Madeleine's disappearance itself. That suspicion seemed obvious to the professionals when Kate, after having waited 10 minutes in the apartment, went back ALONE, leaving the twins asleep in the apartment where, according to her, a crime had just been committed, saying: "they've taken her, they've taken her," but without protecting her two other children from a predator who could have been still hiding on the scene or coming back to take the twins. A mother would have wakened her little ones and would have taken them with her to protect them from danger. And there was the first suspicion of the police. Others followed to swell the ranks.
The fact that the PGR decided to archive the case and to suspend the status of the three suspects does not make anyone innocent and based on the presumption of innocence, does not make anyone guilty either!
Kate McCann
"We welcome the news, even if there is no reason to rejoice," stated a very emotional Kate McCann in a brief statement read in the village of Rothley, in Central England, where the couple live. "We will never give up." : Madeleine's parents hope that from now on the archiving of the case, "in the absence of evidence," will allow them to relaunch the international campaign which has lost momentum.
Alipio Ribeiro
The former PJ director, Alipio Ribeiro, thinks that the Maddie case was archived, "too hastily." He stresses that the hunt for a child can last several years. "The hasty archiving can harm, perhaps permanently, an ultimate solution." "A case of the disappearance of a child cannot be closed, for lack of evidence, so soon after the tragedy," Alipio Ribeiro said in a note published by the Diario Economico. "The length of the investigation is not the length of the news item or its media reports, still less when it is about the disappearance of a child," says M. Ribeiro, who resigned in May last years, saying he was, "exhausted by the media coverage of his role." He ended his interview stating: "perhaps it would have been more appropriate to suspend the status of the suspects and, within a certain context, to continue the investigation."
Gonçalo Amaral.
Ex-inspector Gonçalo Amaral, who led the investigation, before being replaced in October for having criticised his British colleagues, considers that the archiving of the judicial procedure does not mean that the little girl's parents have been cleared. "This is not a declaration of innocence. The Public Minister has not said they are innocent." was his reaction on Tuesday. Gonçalo Amaral, now retired, who placed the McCann couple under investigation, will present the book he has written on the Maddie case on Thursday - "The Truth if the Lie." In this book, he promises, "facts," to support his conviction that, "Maddie died in the apartment," in Praia da Luz where she was sleeping on the night of her disappearance.
The end of the investigation. 22/07/08
The PJ have assured, this Tuesday, that they will continue to follow all leads concerning Maddie's disappearance. On Monday, the PGR announced the archiving of the file, the said, "Maddie case," and the lifting of the arguido status of the only three suspects in this case. The Public Minister decided to, "archive the investigation into Madeleine McCann's disappearance, in the absence of proof that the suspected people had committed the least crime," stated the press release from the PGR. In consequence, the MP decided to, "suspend," the status of the parents and of the Luso-British man, Robert Murat. The MP also made clear that the case could be re-opened, "if new evidence appeared," and he confirmed that anyone who had a legitimate interest (that means: legally or judicially valid) would have access to the documents of the investigation as soon as the legal deadline expired. Then what?
The Maddie case will sink into oblivion until, by chance, a detail appears miraculously in broad daylight? Until someone at work trips over the little girl's body? Until someone confesses? Of course not! It would seem that this is not the way followed by members of the PJ. The Department of Criminal Investigation (DIC) of Portimao is going to be briefly strengthened in order to cope with the possibility of new leads or new sensitive details to be analysed within the context of the Maddie case. For some time already, there has been a sense of excitement on the part of the PJ. New leads would seem to be checked in total secrecy. It is not to be ruled out that the PJ are holding something. Whatever it is, the case remains open. Indeed, little Madeleine's disappearance is not resolved. To my knowledge, neither the little girl nor her body has been found. And as long as we do not find Madeleine or her body, the case will remain open!
Police failure?
The fact that 14 months after the opening of the investigation, the PJ don't know what happened to Madeleine is, for many, considered as a failure. And it is true, it is a failure. The fact that the police have not cornered the person or people who committed a crime or an offence, is a failure. But the PJ can be criticised for nothing, absolutely nothing. They have not skimped on resources and since the investigation was placed in the hands of the PJ, it has been pursued in a very professional manner. The PJ have kept on course in the face of an excessively high profile media case. Dealing with extremely heavy and totally shameful political pressure within the context of the disappearance of a child. Faced with a perfectly oiled PR and marketing machine. Faced with unprecedented financial power. Against all odds, the PJ have kept their professionalism, their thoroughness and impartiality.
Proof, if anything, of the objectivity of the final report. It is easy to criticise after the facts! To say: "but they should have done this or that." Criticism often made by people who did not even know that such and such a procedure existed! Thus we strongly condemn the press of any kind and their cheap hacks for not having the slightest notion on the subject of police procedure when we read articles of the type: "The PJ have committed a very serious error! They should have immediately set up a security barrier. To prevent the crime scene being contaminated...." Of course, a security barrier would have been the best thing to do. It is also universal procedure!!!! In use by all the police forces of the world! The lowliest candidate, having taken his exam to become a police inspector knows it! But to begin with, it did not look like a crime! It looked like a child had wandered off, nothing more. It looked like a four year-old child left alone in a foreign country and who would be lost in the surrounding countryside trying to join her parents. At the outset, no one in law enforcement thought it was an abduction. And that is normal! It is the procedure. The criteria for a kidnapping were not met and according to the PJ have still not been!
Justified suspicion?
For several months people have been talking about a basic principle of our democracy, which is the idea of, "presumption of innocence." One of the last bastions of democracy is the police, whatever some may say. Without the police, we can only imagine the rate of thefts, rapes, murders, crimes and offences in all categories etc. One of the operating principles of a police force rests with the idea of , "justified suspicion." What is justified suspicion? It is a set of worrying details, placed end to end, which in any event, allows the consideration whether someone is guilty or implicated in something. The details in the possession of the PJ and contained in the file allow the investigators to have, "justified suspicion," with regard to the parents. It is through this kind of element of suspicion that the police can follow a lead then bring together all the factors and finally end up with one or several pieces of evidence. The line between justified suspicion and solid evidence is sometimes thin, especially for an individual. Thus, a picture worth more than a thousand words, I suggest the following parallel to you.
In summer, a night patrol hear the sound of glass during their rounds, a few metres away, just round the corner. In under five seconds, the police officers are at the scene of the offence, a dead-end road from which no one can flee without passing the police patrol officers. On the scene, the team find two individuals wearing gloves, backs turned towards a stationary vehicle with a window which has just been smashed. On the ground, next to the two individuals, there is a car radio with wires hanging out and on the other side of the two individuals, the kit for the perfect petty thief. There is no other exit and no one could flee without being seen by the patrol officers who were nearby. The police officers get out of their vehicle, arrest the two individuals who are given the status of, "suspect." The ticket will be drawn up as, "theft from a vehicle."
To you, to me, to the intervening police officers, it is clear that the individuals are the guilty parties. The magistrate, however releases them in the absence of evidence. In fact, they plead their innocence and claim that they went to the scene after having heard the noise of glass and that the objects near them do not belong to them and as no one saw them commit the offence, not even the police officers, there is no proof. There is justified suspicion in the eyes of the police, but there is no proof in the eyes of the magistrate. There is doubt. The suspects are no longer that and are released.
There is a small explanatory illustration of what is justified suspicion. In the Maddie case, the first justified suspicion appeared, in the eyes of the investigators, from the first evening, during Madeleine's disappearance itself. That suspicion seemed obvious to the professionals when Kate, after having waited 10 minutes in the apartment, went back ALONE, leaving the twins asleep in the apartment where, according to her, a crime had just been committed, saying: "they've taken her, they've taken her," but without protecting her two other children from a predator who could have been still hiding on the scene or coming back to take the twins. A mother would have wakened her little ones and would have taken them with her to protect them from danger. And there was the first suspicion of the police. Others followed to swell the ranks.
The fact that the PGR decided to archive the case and to suspend the status of the three suspects does not make anyone innocent and based on the presumption of innocence, does not make anyone guilty either!
Kate McCann
"We welcome the news, even if there is no reason to rejoice," stated a very emotional Kate McCann in a brief statement read in the village of Rothley, in Central England, where the couple live. "We will never give up." : Madeleine's parents hope that from now on the archiving of the case, "in the absence of evidence," will allow them to relaunch the international campaign which has lost momentum.
Alipio Ribeiro
The former PJ director, Alipio Ribeiro, thinks that the Maddie case was archived, "too hastily." He stresses that the hunt for a child can last several years. "The hasty archiving can harm, perhaps permanently, an ultimate solution." "A case of the disappearance of a child cannot be closed, for lack of evidence, so soon after the tragedy," Alipio Ribeiro said in a note published by the Diario Economico. "The length of the investigation is not the length of the news item or its media reports, still less when it is about the disappearance of a child," says M. Ribeiro, who resigned in May last years, saying he was, "exhausted by the media coverage of his role." He ended his interview stating: "perhaps it would have been more appropriate to suspend the status of the suspects and, within a certain context, to continue the investigation."
Gonçalo Amaral.
Ex-inspector Gonçalo Amaral, who led the investigation, before being replaced in October for having criticised his British colleagues, considers that the archiving of the judicial procedure does not mean that the little girl's parents have been cleared. "This is not a declaration of innocence. The Public Minister has not said they are innocent." was his reaction on Tuesday. Gonçalo Amaral, now retired, who placed the McCann couple under investigation, will present the book he has written on the Maddie case on Thursday - "The Truth if the Lie." In this book, he promises, "facts," to support his conviction that, "Maddie died in the apartment," in Praia da Luz where she was sleeping on the night of her disappearance.
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